Last Updated: October 2025
Welcome to Karphenol.com, the official website of Terrancient Corp (“we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase through our website.
By using our site, you agree to the terms of this Privacy Policy.
1. What Type of Information Do We Collect?
We collect two types of information:
a. Personal Information — details that can identify you directly or indirectly, such as:
-
Name
-
Email address
-
Billing and shipping address
-
Phone number
-
Payment information (processed securely through third-party payment processors)
b. Non-Personal Information — data that does not identify you personally, such as:
-
Browser type and version
-
Device type (mobile, desktop)
-
Pages visited and time spent on the site
-
IP address and general location data
-
Cookies and analytics information (see Cookie Policy)
2. How Do We Collect Information?
We collect information in the following ways:
-
When you place an order or create an account on our website.
-
When you subscribe to our newsletter or fill out a contact form.
-
When you communicate with us by email, phone, or chat.
-
Automatically, through cookies and analytics tools that track website usage to improve performance and user experience.
We do not collect sensitive personal information such as race, religion, health records, or biometric data.
3. Why Do We Collect Such Personal Information?
We collect personal information for the following purposes:
-
To process and fulfill your orders and payments.
-
To provide customer support and respond to inquiries.
-
To send order confirmations, shipping updates, or account-related notifications.
-
To improve our website, products, and user experience.
-
To send occasional marketing communications (only if you have opted in).
-
To comply with applicable laws, regulations, and tax requirements.
We never sell or rent your information to third parties.
4. How Do We Store, Use, Share, and Disclose Personal Information?
Your data is stored securely using encrypted servers and SSL technology.
We retain your personal information only as long as necessary to fulfill the purposes stated above or as required by law.
We may share limited information with trusted third parties strictly for operational purposes, including:
-
Payment processors (for secure transactions)
-
Shipping carriers (to deliver your order)
-
Email service providers (for order updates or newsletters)
-
Analytics providers (to understand website traffic)
All third-party partners are required to maintain the confidentiality and security of your data and may not use it for their own purposes.
We may also disclose information if required by law or legal request.
5. How Do We Communicate with Site Visitors?
We may contact you by email or phone for:
-
Order confirmations and updates
-
Customer support responses
-
Important account or policy notifications
-
Marketing updates (only if you have subscribed)
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link or contacting us directly at info@terrancient.com.
We do not send unsolicited messages or share your contact details with external marketers.
6. Is Your Service Targeting or Collecting Information from Minors?
Our website and products are intended for adults aged 18 and over.
We do not knowingly collect personal information from minors.
If we become aware that a child under 18 has provided personal data, we will delete it immediately.
Parents or guardians who believe their child has provided information may contact us at info@terrancient.com for prompt removal.
7. Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
All updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after such updates constitutes your acceptance of the new terms.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Terrancient Corp
Email: info@terrancient.com
Phone: (305) 912-7311
Address: Miami, Florida, USA